Tổng Hợp Việc Làm Tại Malaysia Tháng 9,10

Mai viết bài tổng hợp việc làm tại Malaysia tháng 9, tháng 10 này bên dưới để mọi người tham khảo và apply nhé. Hiện tại, vì tình hình dịch bên của cả hai nước đang khá căng thẳng nên chỉ một vài công ty tuyển dụng nhân viên từ Việt Nam. Và quá trình tuyển dụng, làm visa và các giấy tờ có liên quan có thể sẽ kéo dài hơn so với bình thường.

Mọi người lưu ý, blog của Mai chỉ tổng hợp job để mọi người tham khảo, mọi người gửi CV không cần đính kèm website của Mai nhé. Mỗi jobs bên dưới, Mai kèm email có thể trực tiếp từ HR, Headhunter hoặc email của các anh chị đang làm việc tại công ty đó và sẽ refer internal (nội bộ) cho CV của bạn, hoặc LinkedIn của HR/ công ty để các bạn có thể trực tiếp apply nhé. Các bạn apply tìm việc làm tại Malaysia lần đầu có thể tham khảo thêm bài Kinh nghiệm tìm việc làm tại Malaysia phần 1, hỏi và đáp tìm việc tại Mã Lai phần 2, tìm việc làm tại Malaysia trong mùa dịch phần 3 của Mai ở đây nhé.

#1 Webhelp – Virtual Sales Account Manager (Candidates in VN & MY)

Relationship Management

• Establish, develop and maintain business relationships with current customers and prospective customers to generate new business for client’s products/services
• Developing a professional and trusting relationship with an active portfolio of clients, introducing brokers keeping them up-to-date with client’s developments ensure they receive the highest level of service
• Address customer’s concerns or queries in a timely and professional manner turning customer interactions into sales opportunities
• Assisting customer to open an account and trade with the client’s products
• Research sources for developing prospects and for information to determine customer’s potential
• Maintaining a professional attitude with integrity and enthusiasm reflecting client’s commitment to its clients

Planning Management

• Prepare for calls utilizing available tools, reports, previous call action items and business insights to enable a mutually productive call
• Leverage appropriate planning tools to define targeted customer list for account reviews and high priority customer campaigns

Opportunity Management

• Reaching and exceeding sales targets
• Ensure that appropriate call management processes are being followed
• Makes telephone calls and/or in-person visits to present to existing and prospective
  customers using first class professional approach
• Discuss with customer, heeding to customer’s needs and concerns to offer the best
  solutions/alternatives to customer
• Analyzes the territory/market’s potential and determines the value of existing and
  prospective customers value to the organization
• Understand current promotional campaign objectives and keep up to date with client’s
  product updates
• Attend training and development courses to keeps abreast of product/service knowledge
  and market conditions

Apply cho vị trí Virtual Sales Account Manager: tram.lethithu@gmail.com

#2 Expedia – Partner Success Associate (Candidates in MY)

What You’ll Do

• Leverage Expedia Group’s tool kit to increase the customers they attract on the Expedia Group platform
• Support new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platform
• Communicate special offers from Expedia Group’s loyal customer base and promotional deals that allow them to benefit from Expedia Group’s merchandising and marketing efforts
• Educate lodging partners on the self-service features available on Partner Central

Who You Are

• Bachelor’s Degree; or equivalent
• 1-3 years of experience

Build & Maintain Teams

• Able to work independently as well as be a strong team worker, ensuring the whole team wins

Solution Alignment

• Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team
• Appetite for innovative technology, fast-changing business environment, robust data driven analysis

Communication, Listening and Influencing

• Proficiency in English and Vietnamese language skills
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to handle objection, secure commitments and be resilient
• Possesses outstanding listening, investigating and influencing skills

Link apply cho vị trí Partner Success Associate

#3 Agoda – Customer Experience Specialist (Candidates in MY & VN)

*Applicants having a spouse visa or living outside of Malaysia are desired and Fresh Grads are welcomed. Besides employee benefits, applicants will receive a relocation package and quarantine cover fee.

In this Role, you’ll get to: 

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)  
• Understand and deliver business strategies and improve customer services through the execution of self-service
• Accountable for meeting individual (KPIs) and team goals
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager

What you’ll Need to Succeed:

• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.

Link apply cho vị trí Customer Experience Specialist

#4 Accenture – Digital Marketing Facebook (Candidates in MY & VN)

Position: B2B Sales & Digital Marketing (Vietnamese Speaker)
Location: KL Sentral. Move to Malaysia after getting offer and Work from home in KL.
Salary: Basic 4100 + Housing allowance 200 + 15 – 20% Sales commission

• CANDIDATES MUST HAVE PASSPORT with 16 months Validity.
• MUST have Bachelors degree certificate
• Willing to travel to Malaysia after getting offer (Employment Visa provided)
• Quarantine charges paid by the company. Flight ticket provided

Duties & Responsibilities:

• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers within the small and medium business (SMB) space
• Provide pre and post-sales support for all products
• Provide product and tool support to improve clients’ experience and drive higher product adoption and spend
• Become an expert on all Facebook advertising solutions (including Instagram)
• Ability to identify trends and solve problems facing multiple SMB clients
• Providing vital product insights and feedback from our customers to engineering
• Champion and produce success stories for customers who have had success in growing their business by using our products have used our products to grow their business
• Use a variety of tools including MS Excel, Salesforce and others to research, communicate and sell to the customer Requirements:
• Ability to speak, read and write fluent English/Native language.
• Must be open to relocate to Malaysia once the borders are open.

Requirements:

• Ability to speak, read and write fluent English/Native Languages (Vietnamese)
• Experience in Business to business sales & Digital Marketing

 Apply: asiajob.cv@gmail.com. Email title [ Job-title_ Name]

#5 Tiktok – Model Optimization Specialist (Candidates in MY)

Responsibilities

• Be responsible for monetization integrity automation related work, especially in model-training and optimizing fields such as labeling/collecting/classifying image/text/audio/video etc.;
• Standardize and optimize model library management mechanism & labeling process and offer training for outsource vendor team;
• Act as the 2nd tier quality auditor to check vendor’s labeling quality , participate in quality calibrations with BPO vendor teams, and make sure sustainable results to be delivered; fix the issues quickly and effectively;
• Participate in setting realistic KPI metrics for vendor’s productivity and efficiency, keep tracking and driving efficient actions;

Qualifications

• Bachelor’s Degree or equivalent education/experience; knowledge in computer science, model training or machine learning is a plus;
• Computer fluency and understanding of software and advanced internet functions;
• Working experience in a major tech or social media company on labeling/model training, ads/content safety, training or related experiences is a plus;
• English as a working language, and native level in Vietnamese；
• Proficient skills in MS Office;
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills.
• Ability to maintain a high degree of confidentiality while meeting strict deadlines.

Apply cho vị trí Model optimization Specialist của Tiktok

#6 Accenture – Chat Support Facebook (Candidates in MY & VN)

Working location: Kuala Lumpur

Working hours : Rotational shifts

Salary : Basic 3100 + Housing allowance 200 + Complexity allowance 500

Other benefits: Employment Pass, Medical insurance, Annual leaves, Medical leaves

• CANDIDATES MUST HAVE PASSPORT with 16 months Validity.
• MUST have Bachelors degree certificate
• Willing to travel to Malaysia after getting offer (Employment Visa provided)
• Quarantine charges paid by the company. Flight ticket provided

Job Expectations:

• Understand customer enquiries and respond via applicable channels: email, and chat (NO PHONE CALLS)
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following client’s documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service
• Able to communicate effectively with customers in a friendly and polite manner following the processes
• Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language

Skills Required:

• Bachelor’s Degree in any discipline with 1 year customer service experience
• Excellent command over Excellent communication skills and strong command over the local language/ language off support in the region

 Apply: asiajob.cv@gmail.com. Email title [ Job-title_ Name]

#7 Accenture- Content Reviewer (Candidates in MY & VN)

• Salary <> 5000RM
• CANDIDATES MUST HAVE PASSPORT with 16 months Validity.
• MUST have Bachelors degree certificate
• Willing to travel to Malaysia after getting offer (Employment Visa provided)
• Quarantine charges paid by the company. Flight ticket provided

Responsibilities:

• Understand and remain up-to-date with client’s policies and guidelines
• Review user reports regarding website content
• Analyse and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner
• Make well-balanced decisions and help resolve inquiries according to defined policies and procedures
• Serve as an advocate for the user community
• Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content
• Review the reported content within agreed turnaround times and standards of quality
• Recognize trends and patterns, and escalate issues outside policy
• Fulfil base productivity and quality requirements of the client
• Respond to user inquiries with high quality, speed, empathy, and accuracy
• Gather, analyse, and utilize relevant data to develop ways to improve overall user experience
• Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of user community
• Identify inefficiencies in workflows and suggest solutions
• Review of sensitive content sometimes involving graphic or disturbing subject matter

Requirements:

• Minimum 6 months – 2 years of professional work experience
• Bachelor’s degree.
• Fluency in English plus Vietnamese.
• Basic Qualifications
• Moderate to high Proficiency in using Google products, including Youtube, Gmail, Calendar, Google Drive

 Apply: asiajob.cv@gmail.com. Email title [ Job-title_ Name]

#8 TDCX – Digital Marketing Campaign Google (candidates in MY & VN)

What is your mission?

• To manage and optimize existing Advertisement campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.

• To help create and implementation of campaign strategies including keyword research and analysis.

• To create performance reports with recommendations for improvements.

• Tracking of funds in account and maintaining conversation.

• Knack of implementation new technologies automation capabilities that enhance SEM efforts.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor’s Degree in any field.

• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.

• Has strong communicative skills and a flair for selling creative market solutions

• Passionate about sales and has a genuine interest for online marketing

• Has strong communicative skills and a flair for selling creative market solutions

• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

• Excellent verbal and written communication skills in English and the language of supporting market

Apply cho vị trí digital marketing consultant (Google)

#9 IBM – Account Receivable Analyst (candidates in MY)

Your Role and Responsibilities

• Exposure to Cash Application (Applying Cash ) and reporting /Credit and collections
• Exposure to AR Reconciliation and Age wise Analysis of overdues
• Exposure to creation of invoices / receipts and credit notes.
• Exposure to account reconciliations, accruals and amortization reports on month end

Skills Requirements

• Fresh graduates to 5 years of relevant work experience in a Finance & Admin BPO or any other industry in accounting field & handling Account Receivable
• Good working knowledge of the Account Receivable process
• Ability to manage a high volume of tasks/accounts and work independently.
• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Good relationship-building skills and Good Team Player
• Working knowledge of SAP and Excel
• Good oral, reading, and written communication skills in English & Vietnamese language requirements
• Proficiency in Vietnamese native speakers are welcomed to apply

Required Technical and Professional Expertise

• Fresh graduates to 3 years of relevant work experience in a Finance &Admin BPO or any other industry in accounting field & handling Collections
• Language skill proficiency: Fluent English & Vietnamese speaking, reading and writing. Local candidates with proficiency in Vietnamese are encouraged to apply.
• Preferred Technical and Professional Expertise

• Exposure to Cash Application (Applying Cash ) and reporting /Credit and collections
• Exposure to AR Reconciliation and Age wise Analysis of overdues

Apply cho vị trí Account Receivable Analyst

#10 IBM – Finance Delivery Analyst (Candidates in MY)

Your Role and Responsibilities

• Exposure to Cash Application (Applying Cash ) and reporting /Credit and collections
• Exposure to AR Reconciliation and Age wise Analysis of overdues
• Experienced in Procure to Pay procedures and delivery

Skills Requirements

• Fresh graduates to 3 years of relevant work experience in a Finance &Admin BPO or any other industry in accounting field & handling Collections
• Ability to communicate with accuracy and clarity both verbally and written in English and Vietnamese
• Working knowledge of ERP environment, preferably SAP
• Aptitude for understanding and solving problems
• Should handle Customer calls. Voice skills are needed.

Language skill proficiency: Fluent English & Vietnamese Speaking

Required Technical and Professional Expertise

• Fresh graduates to 3 years of relevant work experience in a Finance &Admin BPO or any other industry in accounting field & handling Collections
• Ability to communicate with accuracy and clarity both verbally and written in English and Vietnamese

Preferred Technical and Professional Expertise

• Exposure to Cash Application (Applying Cash ) and reporting /Credit and collections
• Exposure to AR Reconciliation and Age wise Analysis of overdues
• Experienced in Procure to Pay procedures and delivery

Apply cho vị trí Finance Delivery Analyst

#11 Concentrix – Client Service Associate (candidates in VN & MY)

Job Salary Package/ benefit

• Salary : Up to MYR3100
• Allowances: MYR500 (Complexity Allowance); MYR200 (Housing Allowance)
• Bonus: Discuss during interview
• Annual Leave: 28 days Benefits: EPF, SOCSO & etc
• *Employment pass(visa), Quarantine cost & Flight ticket will be paid by the company*

Other benefits/ information

• Native Vietnamese language skill
• Daily conversation level of English skill
• Able to work in shift basis (24×7)
• Fresh graduates with Bachelor Degree are welcomed to apply
• Industry: BPO / Call Center Working Days: 5 working days
• Working Hours: Shift-based
• Type: Permanent
• Probation Period: 6 month

Job Responsibilities

• The Client Service Associate is to help support one of the biggest IT companies’ advertisers worldwide through chat, email, and callbacks. 
• Understand customer enquiries and respond via applicable channels: email, chat, and call backs 
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Provide a high level of professionalism and competent customer service 

Apply: asiajob.cv@gmail.com. Email title [ Job-title_ Name]

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Mai sẽ tổng hợp việc làm tại Malaysia mỗi hai tháng để mọi người tham khảo. Mời bạn đọc thêm các bài viết khác về Malaysia tại đây nhé:

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• Tìm nhà ở Kuala Lumpur, Malaysia
• Chi phí sinh hoạt ở Kuala Lumpur

Chúc bạn tìm được công việc tốt và có những trải nghiệm tuyệt vời ở Malaysia nhé💝. Follow Mai ở đây Mai Van Blog. Mai cũng có học và chia sẻ thêm về blogging và marketing, nếu bạn quan tâm thì ghé thăm ở đây nhé: bloggertomarketer.com.